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Ongoing support on an “as required” basis to a supplier of software products to support PBX network maintenance - typical work includes:
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External contract review, risk analysis and revision
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Drafting various commercial agreements – re-
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Review and revision of proposal documents
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Amendment and update of SLA and maintenance agreements for an Oxford based IT support organisation providing hardware and software network maintenance services.
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Review existing commercial terms and conditions and make recommendations for revision.
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Drafting of revised terms to reflect the required changes.
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Review and revision to provide final document.
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Drafting of new terms and conditions to support one of the UK’s largest independent drainage companies providing
drainage maintenance - drain jetting, CCTV inspections, tanker services etc.
drainage maintenance -
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Consulting with the management team to understand the details of their operation
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Preparing draft documents
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Joint review and production of the final release version.
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Update of software licence agreements and support contracts for the UK’s leading supplier of operational, risk, fraud and loss prevention software and consultancy services to the retail sector.
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Review existing commercial supply terms and conditions and software licence agreements.
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Complete re-
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Review and revise to final working document.
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Preparation of a business plan to create a new service division for a software developer specialising in hospitality industry telephone management. Activities included:
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Co-
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Preparation of the change management processes and operating/contractual procedures
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Implementation of the plan following board approval in an interim management capacity
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Assisting a Dublin based software organisation emerging from 6 years of detailed R & D into a commercialisation phase of their development. Activities included:
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Developing a proposal structure to present beta trial opportunities to a series of potential trial clients.
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Drafting the software license and contract structures to support the beta trials.
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Drafting of a business plan to communicate the commercialisation phase of the business.
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Preparation of general commercial support documentation and website content
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Co-authorship of a business plan and participation in the start up of a new business to deliver a novel software product supporting telecoms PBX maintenance. This included:
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Co-
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Preparation of NDA’s, MOU’s and the partnership agreement for the participating parties.
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Preparation of commercial T’s and C’s to support product sales.
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Preparation of commercial proposals and the negotiation of contractual terms with clients.
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Preparation of a bespoke “re-seller” agreement to support a specialised sales model for an organisation engaged in telecoms maintenance.
Preparation of several service level agreements to manage IT and telecoms service support activities.
Drafting of a business case on behalf of a support service supplier to introduce their service into BT
Preparation of several service level agreements to manage IT and telecoms service support activities.
Drafting of a business case on behalf of a support service supplier to introduce their service into BT
Some examples of recent activities and assignments
Case Histories